Privacy Policy

Last updated: September 11, 2026

1. Information we collect

Depending on how you use the AIRSTUDIOS support website, we may receive information that you voluntarily provide to us.

This may include information submitted through support requests, such as your name, email address, problem description, technical information, and files or screenshots you choose to upload.

We may also receive technical information that is normally provided by your browser or hosting environment, such as IP address, browser information, and request timestamps.

2. How we use information

Information submitted through support is used to:

• Respond to support requests.
• Investigate technical problems.
• Improve AIRSTUDIOS services.
• Prevent spam, abuse, fraud, or malicious activity.
• Maintain the security and reliability of our services.

We do not use support information for unrelated purposes unless required by law.

3. Support attachments

Files attached to support requests may be accessed by authorized AIRSTUDIOS personnel for the purpose of investigating the request.

Do not upload passwords, authentication tokens, payment information, or other information that you do not want support personnel to receive.

4. Data retention

Support request information may be retained for as long as reasonably necessary to provide support, investigate issues, maintain service records, and protect our services.

Retention periods may vary depending on the nature of the request.

5. Third-party services

Some AIRSTUDIOS services may use or interact with third-party services.

Those services may process information according to their own privacy policies and terms.

AIRSTUDIOS does not control the privacy practices of third-party services.

6. Security

We take reasonable measures to protect information submitted through our support systems.

However, no online service can guarantee absolute security.

7. Your choices

You should avoid submitting unnecessary personal or sensitive information through support.

You may contact us through the official AIRSTUDIOS support channels regarding questions about information associated with your support requests.

8. Changes to this policy

This Privacy Policy may be updated from time to time.

The current version will always be published on this page.

Terms of Service

Effective Date: September 11, 2026

Last Updated: September 11, 2026

1. Acceptance of Terms

By accessing, installing, or using any services, software, Discord bots, anti-cheat solutions, or custom products provided by AIRSTUDIOS (“we,” “us,” or “our”), you (“User” or “you”) agree to be bound by these Terms of Service. If you do not agree to all of these terms, you may not access or use our services or products.

2. Description of Services

AIRSTUDIOS provides various software development and server management tools, including but not limited to:

• Avalant Anti-Cheat: An anti-cheat service designed for Minecraft servers to detect, prevent, and mitigate unauthorized modifications, cheating, and exploits.
• Public Discord Bots: Discord bots operated publicly for server management, moderation, utility, and entertainment.
• Custom Discord Bots: Bespoke bot development, hosting, and maintenance tailored to client specifications.
• Software & Program Development: Custom desktop, web, or backend software applications developed and distributed by AIRSTUDIOS.

3. Acceptable Use Policy

When using any AIRSTUDIOS software, bot, or service, you agree NOT to:

1. Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any AIRSTUDIOS product, including the Avalant anti-cheat software.
2. Attempt to bypass, disable, tamper with, or evade Avalant anti-cheat mechanisms or hardware ban enforcement.
3. Use our public or custom Discord bots to spam, harass, distribute malicious content, or violate Discord’s Terms of Service.
4. Exploit bugs, vulnerabilities, or unintentional behaviors in our software for malicious purposes or commercial gain without reporting them through official channels.
5. Resell, lease, sub-license, or redistribute custom or proprietary software provided by AIRSTUDIOS unless explicitly authorized under a written agreement.

4. Anti-Cheat Enforcement & Hardware Bans

• Detection & Enforcement: Avalant anti-cheat actively monitors gameplay and system characteristics to detect unauthorized third-party software, cheats, or alterations.
• Hardware Bans: If a violation of game rules or anti-cheat policies is detected, AIRSTUDIOS reserves the right to issue a Hardware Ban (HWID Ban).
• Scope of Bans: A hardware ban restricts your physical computer/hardware components from accessing servers protected by Avalant.
• Evasion Prohibited: Any attempt to spoof, alter, or obfuscate hardware identifiers or IP addresses to bypass an active hardware ban is a direct violation of these Terms and may lead to permanent restriction across all AIRSTUDIOS services.

5. Custom Software & Development Services

• Scope of Work: Custom Discord bot and software development will be delivered according to agreed specifications.
• Payment & Delivery: Payments for custom development must be settled per the agreed terms prior to source code transfer or final hosting deployment.
• Maintenance & Uptime: Unless a dedicated Service Level Agreement (SLA) or hosting contract is established, custom software is provided "as delivered" without guarantees of indefinite maintenance or server uptime.

6. Intellectual Property

All intellectual property rights, trademarks, source code, graphics, documentation, and algorithms associated with AIRSTUDIOS products (including Avalant Anti-Cheat) remain the sole property of AIRSTUDIOS. Custom bots built for clients grant the client a non-exclusive license to use the software per the purchase agreement.

7. Disclaimer of Warranties

AIRSTUDIOS services and software are provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by applicable law, AIRSTUDIOS disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability, non-infringement, or uninterrupted/error-free operation.

8. Limitation of Liability

To the fullest extent permitted by law, AIRSTUDIOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, server downtime, game account bans, loss of profits, or hardware conflicts resulting from your use of or inability to use our products or services.

9. Termination of Service

We reserve the right to suspend, terminate, or revoke access to any of our services, software, or bots at our sole discretion, without prior notice, if you breach these Terms of Service or engage in activities harmful to AIRSTUDIOS or its user base.

Privacy Policy

1. Introduction

This Privacy Policy explains how AIRSTUDIOS collects, uses, stores, and protects your information when you interact with our software, Avalant anti-cheat, public/custom Discord bots, and other programs.

2. Information We Collect

To provide our services, maintain security, and enforce platform rules, we collect the following categories of data:

A. Identity & Account Data

• Platform Usernames: Your Minecraft username, Discord handle/display name, or other third-party platform usernames.
• Platform Identifiers: Unique identifiers associated with your accounts, such as your Minecraft UUID, Discord User ID, Discord Guild/Server IDs, or account tokens required for service operation.

B. Technical & Device Identifiers

• IP Address: Your internet protocol address used when connecting to our services or servers protected by Avalant.
• MAC Address: Media Access Control address of your network interface(s).
• Hardware IDs (HWID): Unique hardware fingerprints generated from system components (e.g., CPU, motherboard, storage drive serial numbers, GPU identifiers).

3. How We Use Your Data

We process the collected data strictly for the following purposes:

1. Product Functionality:

• Executing bot commands and managing user state in public/custom Discord bots.
• Authenticating player connections on Minecraft servers utilizing Avalant anti-cheat.
• Ensuring compatibility and proper delivery of our software and programs.

1. Security & Ban Enforcement:

• Detecting, analyzing, and preventing cheats, hacks, automated bots, and unfair advantages in Minecraft via Avalant.
• Generating unique hardware profiles to enforce Hardware Bans (HWID bans) against confirmed cheaters or malicious actors.
• Cross-referencing IP addresses and platform identifiers to prevent ban evasion.

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Legitimate Interests: To protect our software, client servers, and user communities from cheating, abuse, and fraud.
• Contractual Necessity: To provide the software features and bot functionalities requested by you or server owners operating our products.

5. Data Protection & Security

• Data Storage: Technical identifiers (IPs, MAC addresses, HWIDs) collected for anti-cheat enforcement are securely stored in restricted-access databases.
• Access Control: Only authorized members of the AIRSTUDIOS technical team have access to raw log data and ban records.
• Hashing & Obfuscation: Hardware identifiers are hashed where feasible to maintain security while allowing reliable detection of repeated violations.

6. Data Sharing & Disclosure

AIRSTUDIOS does not sell, rent, or trade your personal data to third parties. We may disclose data only in the following limited circumstances:

• Server Administrators: Relevant ban status and platform identifiers (e.g., Minecraft UUID) may be shared with server administrators running Avalant anti-cheat to explain why a user was restricted.
• Legal Compliance: If required by law, court order, or governmental authority.

7. Data Retention

• Functional Data: Operational logs for Discord bots and temporary connection data are routinely pruned.
• Enforcement Data: Hardware IDs, IP records, and platform identifiers tied to active hardware bans are retained indefinitely or until an appeal is granted, to ensure the continued effectiveness of server security.

8. Your Rights

Depending on your jurisdiction (such as under the GDPR or local privacy laws), you may have rights regarding your data, including requesting access to or deletion of your personal data. However, please note that deletion requests may be restricted if retaining hardware identifiers is strictly necessary for legitimate anti-cheat enforcement and security operations.

9. Changes to This Policy

AIRSTUDIOS may update this Terms of Service & Privacy Policy from time to time. Any changes will be posted with an updated "Last Updated" date. Continued use of our software or services constitutes acceptance of the modified terms.

10. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service or Privacy Policy, you can reach us our support page.